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Information and Contacts


Hotel Duomo

Piazza Duomo, 1 - 50122 Florence Italy
Tel. +39 055 219 922 | Fax: +39 055 216 410 | E-mail: info@hotelduomofirenze.it

Arrival/Departure

Reception is open 24 hours.
Check-in is available from 2.00 PM.
In case you arrive before check-in time and your room is not ready yet, you can leave your luggage in our deposit till the room is ready.

In case of arrivals after 9.00 PM we kindly ask you to communicate it to the reception in advance, or write it in your reservation.

Our hotel offers a late check-out service up to 12 AM. If you need to leave your luggage with us after check-out time, no problem. We’ll keep them safe till your final departure.

Payment Info

All prices are meant per room, per night. The city of Florence tourism tax of 3.50 euro per person per day is not included in the room rate and must be paid in cash at check-out time.

Your credit card details are requested as a guarantee for your reservation.
No charges will be made in advance to your credit card.

Total payment is made at checkout time, unless you choose a room which has to be prepaid (non refundable rates).

Cancellation Policy

Cancellations and/or modifications must be communicated exclusively by email at info@hotelduomofirenze.it or by fax at +39 055 216 410

  • For cancellations and/or modifications made later than 8 days ( up to 12 PM italian time ) before the scheduled arrival date the cost of the first night per any room, is charged as a penalty.

  • If the cancellations and/or modifications is made between 7 and 3 days ( up to 12 PM italian time ) before the scheduled arrival date, 50% of the total cost of the stay is charged as a penalty.

  • In case of cancellations and/or modifications starting from 3 days prior to the scheduled arrival or in case of no-show, the total cost of the stay is charged.

  • For reservations having a stay of 6 or more nights and/or for reservations of 3 or more rooms, cancellations and/or modifications must be made at least 14 days ( up to 12 PM italian time ) prior to the scheduled arrival to not incur in any fees.

  • If the cancellations and/or modifications of reservations having a 6 or more nights stay or reservations for 3 or more rooms is made between 13 and 4 days ( up to 12 PM italian time ) prior to the scheduled arrival, 50% of the total cost is charged as a penalty.

  • If the cancellations and/or modifications of reservations having a 6 or more nights stay or reservations for 3 or more rooms is made from the 3d day ( up to 12 PM italian time ) prior to the scheduled arrival or in case of no-show, the total cost of the stay will be charged.

  • CANCELLATIONS OR MODIFICATIONS DURING YOUR STAY IN THE HOTEL ARE NOT ACCEPTED.

  • In case of no explicit communication, the reservation and our cancellations and/or modifications policy are to be considered accepted.

  • For longer stays of 7 or more nights or for reservations of 3 or more rooms, the hotel reserves the right to ask a deposit of 50% of the total cost of the stay.

    For more information please contact us at info@hotelduomofirenze.it

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Hotel Duomo - Piazza Duomo, 1 - 50122 Florence Italy
Tel. +39 055 219 922 | Fax: +39 055 216 410 | E-mail: info@hotelduomofirenze.it
P.I.

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